Certainly our current Administration in Washington D.C. has plenty to do, what with The Economy, Health Care, Iran playing Hide-n-Seek with nukes, and the republicans trying to...well, Do Whatever Nasty Thing They Can Find To Do. But this is no time to forget the fine cement of Nicety that should hold our country together. Once again, I volunteer to step in, make the Dept. of Nance a bona fide department, and do what I can to whittle away at the insidious incivilities that threaten to weaken what is left of Our Gracious Society.
Our topic today, dear readers: Restaurants. (Let me immediately say that I have a personal stake in this subject and that it was inspired by a recent dining experience at a franchise restaurant which shall remain nameless. Rick, not feeling particularly sociable on Friday, called the restaurant (one of the few to still take reservations for a party less than eleventy thousand) to make reservations for the two of us on Saturday. We decided to dine early, at six. This is plenty of background. I press on.) Restaurants have become a Behemoth Of Bad Behaviour in our Society as of late. Not owning or operating one myself, perhaps I am simply naive or ignorant, and a restaurateur can set me straight. Otherwise, I will remain convinced that the following points need to be remedied immediately. It simply cannot be that hard.
1. Reservations: Firstly, take them. Regardless of party size. Second, honor them. I do not want to arrive on time and have to wait twenty minutes (as was the case Saturday). Listen, I made a plan to dine at your establishment. I can understand there being some unexpectedness involved. But twenty minutes? Ridiculous. I'd like to paraphrase Jerry Seinfeld when I say, "Anyone can take a reservation. It's holding the reservation; that's the most important part."
2. Seating: Do not insult me and take me, a person who made a plan to dine at your establishment over 24 hours ago, to the lousiest table in your restaurant. Those horrific cafeteria-like two-tops along a banquette. I do not wish to share my dinner and my dinner conversation with strangers. As a matter of fact, restaurateurs everywhere, STOP PUTTING THOSE GODAWFUL SEATS IN YOUR RESTAURANTS, PERIOD. THEY ARE TERRIBLE. If you must have them, save them for the walk-ins who decided at the last minute to patronize your establishment. When I am escorted to one by a clueless hostess, I politely insist that I be moved. Questions follow, managers inevitably insinuate themselves, and the dinner check ends up being comped. I don't try to get a free meal. I just want a nice dinner. I'm happy to pay for it, really.
Our topic today, dear readers: Restaurants. (Let me immediately say that I have a personal stake in this subject and that it was inspired by a recent dining experience at a franchise restaurant which shall remain nameless. Rick, not feeling particularly sociable on Friday, called the restaurant (one of the few to still take reservations for a party less than eleventy thousand) to make reservations for the two of us on Saturday. We decided to dine early, at six. This is plenty of background. I press on.) Restaurants have become a Behemoth Of Bad Behaviour in our Society as of late. Not owning or operating one myself, perhaps I am simply naive or ignorant, and a restaurateur can set me straight. Otherwise, I will remain convinced that the following points need to be remedied immediately. It simply cannot be that hard.
1. Reservations: Firstly, take them. Regardless of party size. Second, honor them. I do not want to arrive on time and have to wait twenty minutes (as was the case Saturday). Listen, I made a plan to dine at your establishment. I can understand there being some unexpectedness involved. But twenty minutes? Ridiculous. I'd like to paraphrase Jerry Seinfeld when I say, "Anyone can take a reservation. It's holding the reservation; that's the most important part."
2. Seating: Do not insult me and take me, a person who made a plan to dine at your establishment over 24 hours ago, to the lousiest table in your restaurant. Those horrific cafeteria-like two-tops along a banquette. I do not wish to share my dinner and my dinner conversation with strangers. As a matter of fact, restaurateurs everywhere, STOP PUTTING THOSE GODAWFUL SEATS IN YOUR RESTAURANTS, PERIOD. THEY ARE TERRIBLE. If you must have them, save them for the walk-ins who decided at the last minute to patronize your establishment. When I am escorted to one by a clueless hostess, I politely insist that I be moved. Questions follow, managers inevitably insinuate themselves, and the dinner check ends up being comped. I don't try to get a free meal. I just want a nice dinner. I'm happy to pay for it, really.
3. Acoustics: Why do you have "ambient music?" Most restaurants are too damned loud anyway. The music/Muzak does not help. Especially annoying is "theme" music, i.e. Italian music at Italian restaurants. If I had a restaurant, I'd plaster that place with acoustical tiles so that it sucked in every single noise. You wouldn't hear an ice cube clink. In other words, you'd be able to hear the person across the table from you talk. Without shouting.
4. Appropriate Dress: Flip-flops. I see really no difference between these and being barefoot. Really. Can you imagine all the crud being flipped and flopped into the dining atmosphere from these people's feet? Ugh. And, is there really a difference between an Abercrombie & Fitch hooded sweatshirt and a plain old hooded sweatshirt? I want there to be some restaurants where I can go and not see a baseball hat. Where there won't be a woman in tennis shoes and sweatpants. But I don't have to pay fifty bucks for my pasta. You know?
The Dept. of Nance stands ready to restore Gentility to Dining Out. Short of opening its own restaurant, it will do its utmost to assist diners everywhere in their Quest For A Sophisticated And Civil Dining Experience. But first, both parties must accept their share of the blame.
Restaurateurs, anxious to make a go of their ventures, are increasingly lax regarding their standard of clientele. They're just happy to get bodies in the door. If they are running a casual, family restaurant, that's fine. But do draw the line someplace. Is it beach shoes? Is it bikini tops? Is it children running amok and disturbing other diners? Train your staff, and make sure they are capable. Tossing a few free meals here and there will eventually add up, and pretty soon, you'll be shuttering your business.
American Public, have some class. You are out to dinner. Not standing in front of your Frigidaire after having closed up your garage sale. Other people are around. True, you do not know them, but have some Personal Dignity. Are your children disturbing others? Apply a standard other than "Are they killing someone/each other/me?" for their Public Behavior. Finally, wear Real Shoes. It will be Okay. It's only an hour or two and then you can go home and take them off.